Dublin: Making Services Accessible for All - Two Day Course

Seminar 22 - 23 Nov 2017
Republic of Ireland Centre

This course aims to equip participants with an overview of how to make the services of their organisation accessible to all.

About the Programme

This course aims to equip participants with an overview of how to make the services of their organisation accessible to all. The course is aimed at personnel working in the private, public, community and voluntary sectors and will be of interest to all those that want to improve accessibility of their services. The training will enable participants to review and assess accessibility within their organisation and take steps to make their services accessible. 

Aim

The overall aim of this training is to provide participants with an understanding the key criteria which must be addressed in order to make services fully accessible for all users regardless of their age, size or disability key areas covered include accessible information, built environment accessibility and customer services accessibility. 

Dates

  • 22, 23 November 2017

Cost / Location

€675 / Guinness Enterprise Centre, Dublin 8

CIAT Members can get a 10% discount by quoting the code CIAT.

Key Outcomes

Upon completion of this programme, learners will:

  • Understand and appreciate the barriers faced by people accessing the services provided by their organisation;
  • Appreciate the requirements of the disability and equality legislation;
  • Develop an understanding of the key criteria to make services accessible;
  • Be able to review the existing levels of accessibility within their organisation and identify practical steps to make their services accessible;
  • Be able to develop an access policy and action plan to allow successful implementation of accessibility accessible service delivery.
  • Learn how to strategically assess progress in relation to accessibility;
  • Understand the importance of internal and external consultation and networking with key stakeholders;
  • Learn how to assist in the design, development and monitoring of information and communication policies within their organisations;
  • Understand the organisational approach to disability proofing and gain the skills to implement disability proofing within their organisation; and
  • Identify key priorities for 2017.

To book your place on this course, please contact the organiser.

 

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